Terms & Conditions
Payment may be by secure credit card transaction or by cheque
Delivery is by Royal Mail or Carrier. Items in stock are usually shipped within 48 hours by Royal Mail, or courier.
If you are not home to sign for your items a card will be left by the courier. It is your responsibility to arrange re-delivery with the courier or to collect from them. If you do not manage to arrange this successfully, the items may be returnd to Dream Keepers. In this case there will be a surcharge for re-delivery.
Please inspect all items when received and notify us of any damages within 24 hours. If you do not check the items, please sign for them unchecked.
VAT is charged at the prevailing rate (20%) unless otherwise specified
Your details will be stored on a computer according to the terms of
the Data Protection Act 1984
All goods remain the property of this company until payment is made
We reserve the right to refuse to supply goods
Delivery, please allow 28 days for delivery, delivery charge will
depend on goods ordered
We can take payment by Visa, Mastercard, and Switch or by cheque &
postal orders. For exchange you will need to supply a copy of your receipt.
If the goods are found to be defective we will send a replacement within
We reserve the right to change any advertised price before you place
All products and services are subject to availability and may be withdrawn
at any time. If your order cannot be fulfilled you will be offered an
alternative or given a full refund
Payment can be made by Visa, Mastercard, and Switch. Payment will
be debited from your account before the dispatch of your purchase. We
will take all reasonable care, in so far as it is within our power to
do so, to keep the details of your order and payment secure, but in
the absence of negligence on our part we cannot be held liable for any
loss you may suffer if a third party procures unauthorised access to
any data you provide when accessing or ordering from our site
We request your name and address to enable us to provide you with
an efficient after-sales service but we WILL NOT pass your name and address
to ANY third parties
If you are not entirely satisfied with your purchase, you can return
it within fourteen days of the despatch date with your receipt, providing
it is unopened
Goods are not sold on a trial basis
Claims for damage, non-functionality and mis-shipping must be made
within 24 hours of receipt
You are responsible for ensuring safe delivery of the returned item.
We reserve the right to amend these Terms and Conditions at any time
These Terms and Conditions do not affect consumer statutory rights.